Privacy Policy

Last updated: November 7, 2026

Nectaryl at nectaryl.com is operated by Dongguan Chenghui Trading Co., Ltd. Nectaryl is the company's online retail brand.

Dongguan Chenghui Trading Co., Ltd. is the data controller responsible for the personal information that we collect and use to operate our store, process orders, provide customer support, and carry out the other activities described in this Privacy Policy. This means that we determine the purposes and means of that processing.

This policy explains what personal information we collect, why we use it, when we disclose it, and how you can exercise your applicable privacy rights. Service providers and other third parties may also have their own responsibilities under applicable privacy laws.

1. Information we collect

Information you give us can include your name, contact details, billing and delivery addresses, account details, orders, marketing preferences, reviews, messages, and evidence supplied for returns, refunds, or disputes.

Payment providers process payment credentials. Information available to us can include payment status, transaction references, and limited payment details used to identify or resolve a transaction.

Our website and service providers may collect IP addresses, approximate IP-derived location, device and browser details, operating system, cookie or similar identifiers, referring pages, pages and links visited, shopping-cart and checkout activity, and information about advertising interactions and campaign performance.

2. Purposes and legal bases

We use relevant information to operate the store; manage accounts; process orders and payments; arrange delivery and tracking; provide support; handle returns, refunds, and disputes; detect fraud; maintain security and business records; improve the website and products; and meet legal, tax, and accounting obligations.

Where permitted, we also use information for marketing, analytics, advertising measurement, attribution, and campaign improvement. Where a legal basis is required, it may be a contract with you, a legal obligation, a legitimate interest, or your consent, depending on the processing activity. You may withdraw consent for future consent-based processing.

3. Recipients and service providers

We disclose information as needed to providers involved in ecommerce hosting, payments, fraud prevention, fulfillment, delivery, customer support, communications, analytics, advertising, security, and professional services. We may also disclose information when legally required or necessary to respond to lawful requests, protect rights, or resolve legal claims.

Our store uses Shopify. We also use AppLovin, Meta, and Google services for advertising, measurement, analytics, or related functionality. Depending on the integration and your privacy choices, these services may receive technical identifiers and information about visits, shopping activity, and conversions. Each provider's role and processing are subject to the applicable service arrangements and its own privacy information.

Provider privacy information:
Shopify: https://www.shopify.com/legal/privacy/consumers
AppLovin: https://legal.applovin.com/privacy/
Meta: https://www.facebook.com/privacy/policy/
Google: https://policies.google.com/privacy

Advertising-related disclosures can be treated as a sale, sharing, or targeted advertising under some privacy laws, even when no money is exchanged. Where applicable, you may opt out through the available privacy controls or by contacting us as described below.

4. Cookies and privacy choices

We use cookies and similar technologies to support security, shopping carts, checkout, account access, and other essential store functions. We also use optional technologies for preferences, analytics, advertising, and measurement.

We request your consent before activating non-essential cookies and similar tracking technologies. You can manage optional cookie categories through Cookie preferences in our storefront footer. The preferences panel offers Accept all, Decline all, and individual category choices that you can confirm by selecting Save my choices. Required cookies remain active because they are needed to provide the store's core functions.

You can review or change your choices by reopening Cookie preferences in our storefront footer. If a checkout page does not display this control, return to our storefront at nectaryl.com to access it. You can also contact support@nectaryl.com for help with your privacy choices.

Withdrawing consent applies to future consent-based processing and does not reverse processing that occurred before withdrawal.

You may also manage cookies through your browser. Blocking essential cookies can affect shopping, checkout, or account functions. Deleting browser cookies does not by itself stop every form of advertising-related data processing.

To request an applicable opt-out, withdraw consent, or ask for help with privacy choices, email support@nectaryl.com with the subject Privacy Request. Where applicable law requires it, we honor legally recognized opt-out preference signals. You do not need to create an account solely to submit a privacy request.

5. Retention

We keep information for periods reasonably necessary for the purposes described in this policy. Retention depends on the type of information, whether it is needed to fulfill an order or resolve an issue, and applicable recordkeeping or legal requirements.

Order and transaction records may be retained to meet tax, accounting, fraud-prevention, and dispute-handling requirements. Support correspondence and return evidence are retained as needed to handle the request and related claims. Consent and preference records are retained as needed to manage and demonstrate your choices.

When retention is no longer necessary, we delete or anonymize information, or restrict its use where deletion is not immediately practicable.

6. International processing

Our company is registered in Dongguan, Guangdong, China. Our service providers may process information in other countries, where privacy laws may differ from those in your location. Where required, international transfers are subject to safeguards and transfer mechanisms required by applicable law.

7. Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a portable copy of personal information; restrict or object to processing; withdraw consent; or opt out of direct marketing, targeted advertising, sale, or sharing. You may also have a right to appeal a privacy decision or complain to a competent regulator.

Send requests to support@nectaryl.com with the subject Privacy Request. We may ask for information reasonably needed to verify your identity and authority. We respond within the period required by applicable law and respect applicable protections against discrimination for exercising privacy rights.

8. Marketing messages

You can stop promotional emails using the unsubscribe link in a message or by contacting us. We may still send necessary communications about orders, payments, delivery, security, or support.

9. Security

We use reasonable organizational and technical measures intended to reduce risks of unauthorized access, loss, disclosure, or misuse. No website, transmission method, or storage system can promise complete security.

10. Children

The store is intended for a general adult audience. We do not knowingly collect children's personal information where parental consent would be required without obtaining that consent. Contact us if you believe a child has improperly provided personal information.

11. External websites

Links to other websites may take you to services we do not control. Their privacy policies apply to information you provide to them.

12. Updates

We may revise this policy when our practices, services, technology, or legal obligations change. The revised version will show a new update date. Any notice or consent required by applicable law will be provided.

13. Data controller and contact details

Data controller and store operator: Dongguan Chenghui Trading Co., Ltd.
Retail brand: Nectaryl
Website: https://nectaryl.com
Registered address: Room 202, No. 86 Gongchang Road, Huangjiang Town, Dongguan, Guangdong, China
Email: support@nectaryl.com
Telephone: +1 480-295-1138

For privacy questions or requests, contact us by email with the subject Privacy Request. Please provide only the information reasonably necessary for us to understand and handle your request.